Director of Resort Operations
1 day ago
**About the Role**
We are seeking a highly skilled and experienced leader to join our team as Vice President of Recreation Services at Solitude Mountain Resort. As a key member of our leadership team, you will be responsible for leading and overseeing all operational, strategic, and financial aspects of our recreational services business unit.
The ideal candidate will have a proven track record of success in resort operations, with a focus on guest experience and revenue management. You will be responsible for developing and implementing long-term strategic plans to enhance the overall guest experience and drive revenue growth while maintaining our brand integrity and commitment to excellence.
**Key Responsibilities:**
- Lead, mentor, and manage a team of senior leaders and department heads across all recreation services functions.
- Develop and implement long-term strategic plans to enhance the overall guest experience and drive revenue growth.
- Establish measurable goals and OKRs for each service area, ensuring alignment with resort-wide objectives.
**Required Skills and Qualifications:**
- Proven experience of at least 10 years of leadership roles within resort operations or similar industries, with a focus on skier services, guest experience, and revenue management.
- Strong knowledge of ski area operations, customer service excellence, resort management, and seasonal business cycles.
- Ability to develop and execute strategic plans, drive innovation, and lead teams towards meeting business objectives.
**Benefits and Perks:**
- Access to select Alterra Mountain Company destinations.
- Free Solitude season pass for you and eligible dependents.
- Discounts on solitude lift tickets for friends and family.
- Comprehensive medical, dental, vision, and life insurance for eligible employees.
**Estimated Salary:** $115,000 - $135,000 per year, based on skills and experience.
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