Patient Service Coordinator

2 weeks ago


Pearland, Texas, United States Summit Health Full time

About the Role

The Patient Reception Specialist plays a vital role in delivering exceptional patient experiences, fostering trust, and driving organizational loyalty. This position is responsible for welcoming patients, preparing them for appointments, and providing clear communication about services and required information.

Key Responsibilities

  • Obtain and verify patient documentation, including insurance cards and identification.
  • Perform demographic and insurance validation, ensuring accuracy and compliance.
  • Maintain a clean and organized reception area, ensuring a positive patient experience.
  • Communicate effectively with patients, addressing concerns and providing support as needed.
  • Collect patient payments, reconcile charges, and submit batches daily.
  • Schedule appointments and follow-up visits, adhering to established policies and procedures.

Requirements

  • Proficiency in medical terminology and insurance practices.
  • Experience with computer programs and applications, including EMR systems.
  • Basic arithmetic skills for calculations and reconciliation.
  • Knowledge of CPT and ICD-10 coding.
  • Current BLS certification for healthcare providers (preferred).
  • High School Diploma or Equivalency required.
  • Experience in primary care, family practice, internal medicine, urgent care, or ER (preferred).

About Our Commitment

VillageMD values the critical role that health and wellness play in the lives of our team members and their families. Our benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan.

Equal Opportunity Employer

VillageMD provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.



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