Claims Representative

1 week ago


Tucson, Arizona, United States Cincinnati Insurance Company, Inc. Full time
Job Title: Field Claims Representative

We are seeking a highly skilled and motivated Field Claims Representative to join our team at Cincinnati Insurance Company, Inc.

About the Role:

The Field Claims Representative will be responsible for investigating and evaluating multi-line insurance claims in the field, ensuring accurate settlements and providing exceptional customer service.

Key Responsibilities:
  • Conduct thorough claim investigations, interviewing insureds, claimants, and witnesses as needed.
  • Evaluate claim facts and policy coverage, inspecting property and auto damages to write repair estimates.
  • Prepare reports of findings and secure settlements with insureds and claimants.
  • Utilize claims-handling software, company car, and mobile applications to adjust losses in a paperless environment.
  • Provide superior and professional customer service, ensuring a positive experience for all stakeholders.
Requirements:
  • Availability and communicativeness during regular business hours.
  • Desire to learn about the insurance industry and provide a great customer experience.
  • Ability to work unsupervised, with excellent verbal and written communication skills.
  • Strong interpersonal skills, with the capacity to work effectively with diverse stakeholders.
  • Excellent problem-solving, negotiation, organizational, and prioritization skills.
  • Preparedness to follow up with others in a timely manner.
  • A valid driver's license.
Preferred Qualifications:
  • One or more years of claims handling experience.
  • AINS, AIC, or CPCU designations preferred.
  • Bachelor's degree or equivalent experience required.
What We Offer:
  • Competitive salary range: $55,000 - $76,000 annually.
  • Annual cash bonus and stock incentives based on company and individual performance.
  • Company car, company stock options, including Restricted Share Units and Incentive-based stock options.
  • Paid time off (PTO).
  • 401K with 6% company match.
Why Cincinnati Insurance Company, Inc.?

We value a diverse workforce and provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.

We promote a lifelong learning approach, providing tools and training to help you succeed and become a trusted, respected insurance professional.



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