Inbound Payment Processing Specialist
5 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented Inbound Payment Processing Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for handling inbound customer inquiries, resolving payment disputes, and providing exceptional customer support.
Key Responsibilities:
- Handle inbound customer inquiries and resolve payment disputes in a timely and professional manner
- Utilize knowledge base and training to accurately answer customer questions and resolve issues
- Collaborate with internal teams to resolve complex customer issues and provide exceptional customer support
- Meet or exceed performance metrics and quality standards
- Participate in ongoing training and development to improve skills and knowledge
Requirements:
- High school diploma or equivalent required
- 1+ year of customer service experience in a call center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet performance metrics
- Basic knowledge of Microsoft Office Suite
What We Offer:
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive training program
- Collaborative and dynamic work environment
How to Apply:
Apply online at [ValorVIP website] or visit our office in person to submit your application.
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