Guest Operations Supervisor

2 weeks ago


Duluth, Georgia, United States Nacho Daddy Full time
Job OverviewAnnual Salary: $45,000 - $50,000

Position Summary
The Guest Operations Supervisor is responsible for ensuring that our patrons enjoy an exceptional and unforgettable experience. This role involves fostering an atmosphere that makes guests feel welcomed and at ease by overseeing the development, training, and scheduling of our hosting team.


Key Responsibilities
- Manage the opening and closing procedures of all dining establishments.
- Control front-of-house staffing by appropriately scheduling employees.
- Analyze labor, daily sales, and discount reports to optimize operations.
- Process refunds, utilize discount functions, and manage credit card transactions while balancing cash reports.
- Maintain and adjust staff schedules as needed.
- Complete weekly inventory orders and manage stock levels.
- Evaluate guest feedback and implement strategies for enhancing the guest experience, including proactive engagement.
- Mentor service staff to meet and anticipate guests' needs effectively.
- Address and resolve guest complaints, including those on review platforms.
- Facilitate communication between guests and team members.
- Ensure that all service standards are upheld through regular team meetings.
- Oversee the onboarding process for new hires and ensure they are prepared for their roles.
- Complete training documentation for all new employees.
- Maintain cleanliness and organization of the restaurant, bar, restrooms, and kitchen areas.


Qualifications

  • Current Health Card, TAM Card, Sheriff's Card, and ServSafe certification required.
  • Preferred minimum of 2 years' experience in restaurant management.
  • Proficient in Microsoft Office and POS systems.
  • Ability to stand for extended periods in dynamic environments and work a full-time schedule.
  • Availability to work evenings, weekends, and holidays.
  • Must achieve 100% on training assessments.

  • Forklift Operator

    2 days ago


    Duluth, Georgia, United States Hire Dynamics Full time

    Job SummaryWe are seeking a highly skilled and experienced Forklift Operator to join our team at Hire Dynamics. As a Forklift Operator, you will be responsible for safely operating a Cherry Picker/Sit Down Forklift, Pallet Jack, and Scissor Lift to move materials and products within our warehouse.Key ResponsibilitiesOperate a Cherry Picker/Sit Down Forklift,...


  • Duluth, Georgia, United States JINYA Ramen Bar Full time

    Job Listing: Kitchen Operations SpecialistJINYA is seeking a dedicated Kitchen Operations Specialist to enhance our vibrant culinary team. If you have a strong enthusiasm for gastronomy and aim to contribute to an outstanding dining experience, this position is tailored for you.Position OverviewJob Title: Kitchen Operations SpecialistFLSA Status (US):...

  • Forklift Operator

    2 days ago


    Duluth, Georgia, United States Hire Dynamics Full time

    Job Summary:We are seeking a highly skilled and safety-conscious Forklift Operator to join our team at Hire Dynamics. As a Forklift Operator, you will be responsible for operating a Cherry Picker Forklift, Pallet Jack, and Scissor Lift in a safe and efficient manner.Key Responsibilities:Unload and load trailers with precision and careLocate and retrieve...


  • Duluth, Georgia, United States Positive Impact Health Centers INC Full time

    Job OverviewAre you looking for a fulfilling career with an organization that positively impacts the community? Positive Impact Health Centers is dedicated to providing comprehensive health services, including dental care, in Metro Atlanta.About Positive Impact Health Centers (PIHC): We are a prominent community organization specializing in HIV prevention,...


  • Duluth, Georgia, United States Recycling Management Resources, LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Recycling Operations Specialist to join our team at Recycling Management Resources, LLC. As a key member of our operations team, you will play a critical role in ensuring the efficient and safe processing of recyclable materials.Key ResponsibilitiesPerform manual material separation for...


  • Duluth, Georgia, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Operations Coordinator to join our team at TJ Maxx. As a key member of our operations team, you will be responsible for ensuring the efficient processing and merchandising of products in our stores.Key ResponsibilitiesReceiving and Merchandising: Execute receiving and merchandising...


  • Duluth, Georgia, United States Positive Impact Health Centers INC Full time

    Job OverviewAre you looking for a fulfilling role in a progressive organization where you can contribute positively to the community? Positive Impact Health Centers is the ideal place for you.About Positive Impact Health Centers (PIHC): We are a prominent community organization dedicated to delivering comprehensive HIV prevention, care, and treatment...


  • Duluth, Georgia, United States Parc Communities LLC Full time

    Job OverviewParc Communities LLC, a distinguished operator of premium senior living environments, is seeking a dedicated Dining Room Server to join our team. Our organization, established in 2000, prides itself on delivering exceptional hospitality and enriching the lives of our residents through upscale dining experiences.Role SummaryThe Dining Room Server...


  • Duluth, Georgia, United States Snelling Staffing - Gwinnett Full time

    Job OverviewAt Snelling Staffing - Gwinnett, we are seeking a highly skilled and detail-oriented Hotel Housekeeping Professional to join our team. As a key member of our hospitality staff, you will be responsible for maintaining the highest standards of cleanliness and orderliness in our guest rooms and public areas.Key ResponsibilitiesCleanliness and...


  • Duluth, Georgia, United States Chick-fil-A at Peachtree Ind & Pleasant Hill Rd Full time

    Position OverviewThank you for considering a rewarding career opportunity with Chick-fil-A. This is your chance to embark on a fulfilling journey where every role contributes to your personal and professional growth. We are committed to helping you become the best version of yourself.At Chick-fil-A, you will work alongside a dedicated Owner/Operator who is...


  • Duluth, Georgia, United States Chick-fil-A at Peachtree Ind & Pleasant Hill Rd Full time

    Position OverviewThank you for considering a fulfilling career opportunity with Chick-fil-A. This role is your gateway to a rewarding career path where every position contributes to your personal and professional growth. Our commitment is to help you become the best version of yourself.In this role, you will collaborate closely with a dedicated...


  • Duluth, Georgia, United States Chick-fil-A at Peachtree Ind & Pleasant Hill Rd Full time

    Position OverviewWe appreciate your interest in a fulfilling career opportunity with Chick-fil-A. This is your first step towards a rewarding professional journey. Every role at Chick-fil-A is designed to help you reach your full potential, and we are committed to your success.In this position, you will collaborate closely with a dedicated Owner/Operator who...


  • Duluth, Georgia, United States Accountants One, Inc. Full time

    Position OverviewAccountants One, Inc. is seeking a Finance Manager to join our dynamic team. This role is pivotal in overseeing financial operations and ensuring the integrity of financial reporting.Key ResponsibilitiesManage and supervise the general ledger accounting processes.Conduct thorough financial analysis to support strategic...


  • Duluth, Georgia, United States Jobot Full time

    About the Position:A prominent and expanding public accounting firm is seeking a qualified Audit Manager to oversee audit operations. This role is essential in maintaining the integrity and quality of our audit services.Why Consider This Opportunity?- Competitive base salary ranging from $110,000 to $130,000 annually- Performance-based bonus structure of...

  • Clean Crew Member

    3 days ago


    Duluth, Georgia, United States JACKMONT HOSPITALITY INC Full time

    Job SummaryJACKMONT HOSPITALITY INC is seeking a highly motivated and detail-oriented Clean Crew Member to join our team. As a Clean Crew Member, you will play a critical role in ensuring the cleanliness and presentation of our restaurants, providing a quality guest experience.Key Responsibilities:Ensure all trash is disposed of in a timely and sanitary...


  • Duluth, Georgia, United States Nth Degree Full time

    Job OverviewAt Nth Degree, we are at the forefront of the event service industry, operating in numerous locations nationwide. Our dedicated teams are committed to delivering outstanding service and support for a variety of events.We are currently seeking a Warehouse Associate to enhance our operations. In this role, you will be responsible for utilizing our...


  • Duluth, Georgia, United States Nth Degree Full time

    Job OverviewAs a leading provider in the event services sector, Nth Degree is seeking a dedicated Warehouse Associate to enhance our operations. Our company is recognized for its exceptional service across numerous cities, ensuring that every event is executed flawlessly.Position Summary: In this role, you will be integral to our warehouse operations,...


  • Duluth, Georgia, United States Nth Degree Full time

    Job OverviewNth Degree is a leader in the event service industry, providing exceptional support across numerous locations nationwide. Our commitment to excellence is reflected in our dedicated team members, who are integral to our success.We are currently seeking a Warehouse Associate to enhance our operations. In this role, you will be responsible for...


  • Duluth, Georgia, United States Nth Degree Full time

    Position OverviewAt Nth Degree, we specialize in creating impactful experiences that enhance brand visibility through trade shows, exhibits, and events. Our commitment to excellence drives us to seek a dedicated Billing Specialist to join our Finance team.As a Billing Specialist, you will serve as a key point of contact for billing processes and management,...


  • Duluth, Georgia, United States Nth Degree Full time

    Position OverviewAt Nth Degree, we specialize in creating impactful experiences through trade shows, exhibits, and events that enhance brand visibility. Our commitment to excellence drives us to seek a dedicated Billing Specialist to join our Finance team.As a Billing Specialist, you will serve as a crucial link between billing operations and management,...