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Service Associate II

1 month ago

Salem, New Hampshire, United States Eastern Bank Full time
About the Role

We are seeking a highly skilled Service Associate II to join our team at Eastern Bank. As a Service Associate II, you will play a critical role in providing exceptional customer service and support to our customers.

Key Responsibilities
  • Provide excellent customer service and support to customers in a fast-paced environment.
  • Process deposits, cash checks, and other transactions in accordance with bank policies and procedures.
  • Prepare and process loan applications, including verifying customer information and completing necessary paperwork.
  • Build relationships with customers and provide personalized service to meet their needs.
  • Work collaboratively with other team members to achieve sales and service goals.
  • Stay up-to-date on bank products and services, and make referrals to customers as needed.
  • Ensure operational compliance and adherence to bank policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • 2-4 years of sales experience in a retail, financial services, or hospitality environment preferred.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Basic business acumen and professionalism.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
About Us

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. We are committed to building a diverse, equitable, inclusive, and authentic workplace where everyone feels valued and empowered to reach their full potential.

We offer a comprehensive compensation package, including medical, dental, vision, life, and disability insurance, retirement, vacation, and tuition reimbursement. We are an Equal Opportunity Employer and welcome applications from diverse candidates.