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Clinical Support Technician II
2 months ago
Position Overview
Clinical Support Technician II (Nursing Assistant II + Clerical) for the Cardiology and Oncology Stepdown Unit
The Cardiology and Oncology Stepdown Unit (COSU) is a specialized 13-bed intermediate care facility dedicated to fostering an environment that promotes professional development and empathetic patient care. Our team is engaged with cutting-edge treatments and the complexities of critical care patients. Collaboration and teamwork are essential elements of our unit, ensuring we deliver exceptional "Carolina Care" to our patients and their families. Our cohesive team manages admissions, treatments, transfers, and discharges around the clock.
*This role is eligible for our Nursing Support Incentive Program, which offers $5,000 distributed over a three-year commitment. More details about the program can be found on our website.
This is a full-time position, requiring 36 hours per week with 12-hour rotating shifts (7am-7:30pm and 7pm-7:30am), including weekend and holiday duties. The role comes with a comprehensive benefits package, including accrued PTO based on hours worked. Attendance at a mandatory week-long hospital orientation is required every two weeks.
Become part of a diverse organization with over 40,000 employees committed to enhancing the health and well-being of the communities we serve.
Key Responsibilities:
1. Assist healthcare professionals during routine examinations and procedures, including the procurement of necessary equipment and supplies.
2. Diligently review patient care documentation, noting any significant changes in the patient's condition, and promptly report to a registered nurse or physician.
3. Perform various clerical tasks such as organizing and prioritizing workload, welcoming and directing visitors, researching information as needed, reviewing orders for clarity, revising orders as directed by nursing staff, answering phone calls and patient call lights, transcribing physician orders, and maintaining medical records. Conduct routine quality assurance audits, safety checks, and inventory management.
4. Provide administrative support, including participation in PI audits and data entry.
5. Offer clinical support, which includes maintaining cleanliness in the work area, managing office equipment, troubleshooting software and hardware issues, changing linens, checking supply inventory, restocking supplies, transporting patients, and assisting in the orientation of new staff and students.
6. Deliver direct personal care to patients as outlined in care plans, including bathing, dressing, feeding, and assisting with mobility. Measure and document vital signs, height, and weight. Responsibilities may also include specimen collection, skin preps, catheter care, glucose checks, simple wound care, and various other clinical tasks.
7. Reinforce educational information provided to patients by registered nurses or physicians and document patient comprehension of instructions. Distribute educational materials as requested by patients or healthcare providers.
Additional Information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● Certified as Nursing Assistant II with the North Carolina Board of Nursing.
● Certified as Nursing Assistant I with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) for Healthcare Provider certification
● Cardiopulmonary Resuscitation (CPR) certification
Professional Experience Requirements:
● One year of clerical or customer service experience and six months of relevant nursing assistant experience, which may include a nursing assistant course or a combination of education, training, and experience.
Knowledge/Skills/and Abilities Requirements:
● Proficiency in verbal and written English. Ability to develop computer skills if not already competent.
Job Details:
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Cardiac Medicine Stepdown Unit
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $25.86 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Rotating
Exempt From Overtime: Exempt: No
This position is employed by UNC Health Care System with associated benefits. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. UNC Health provides reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as for those with disabilities. All interested applicants are encouraged to explore career opportunities.
