Field Support Representative

2 weeks ago


New York, New York, United States Canon U.S.A., Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Support Representative to join our team. As a Field Support Representative, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities
  • Customer Service: Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
  • Mailroom Operations: Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
  • Administrative Support: Organize and distribute supplies to clients. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat.
Requirements
  • High school diploma or equivalent
  • 1-3 years' experience working in a mailroom or professional office environment
  • Basic knowledge of metering, weighting, logging and other shipping procedures
  • Basic computer skills required
What We Offer

We offer competitive pay and benefits, comprehensive training and development programs, and a company focused on creating a positive work and client environment.



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