Business Analyst for Catalog, Calendar, and Scheduling

4 weeks ago


Baltimore, Maryland, United States Johns Hopkins University Full time
Job Summary

The Office of the University Registrar is seeking a Business Analyst for Catalog, Calendar, and Scheduling who will report to the Associate University Registrar for Academic Catalogue, Academic Calendar, and Classroom Management and Scheduling.

This position serves as the supplemental interface between the Office of the University Registrar business area, divisional registrar offices, University technology team, and contracted services, assisting in the functional areas of catalogue, academic calendar, academic and event scheduling, and classroom management.

The Business Analyst will fully understand business problems presented and recommend creative solutions. They will support tasks and projects related to data-driven decision making, focusing on data integration, integrity, mining, analysis, and reporting.

In addition, this position provides functional support to The Office of the University Registrar team, collaborates with University Information Systems team, and contributes to the success of technical and functional projects.

Key Responsibilities
  • Academic Catalogue Production and Publishing
  • Lead catalogue communication with editors across all divisions
  • Collaborate with the divisional registrar offices to maintain a list of page owners, editors, and approvers
  • Update roles and authenticate users as needed
  • Assist with maintenance and updates of catalogue software
  • Create documentation and conduct training on catalogue software for end-users
  • Ensure data integrity and monitor entry, analysis, and report generation for adherence to established policies, procedures, and deadlines
Requirements
  • Ability to maintain a positive attitude during stressful situations
  • Excellent oral and written communication skills
  • Excellent organization skills and attention to detail
  • Well-developed interpersonal skills and ability to communicate effectively
  • Demonstrate discretion when dealing with sensitive issues
  • Flexible and able to work well under pressure
  • Ability to analyze and resolve issues, including student data issues
  • Ability to collaborate and problem-solve regarding business process improvements and innovative solutions


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