Insurance Support Expert

1 week ago


Edwardsville, Kansas, United States Carol Stolze Country Financial Full time

We are seeking an experienced insurance customer service representative to join our team at Carol Stolze Country Financial.

Job Description

This role requires a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. As an insurance customer service representative, you will be responsible for answering customer queries and providing detailed information about our products.

  • Main Responsibilities:
  • Learning and understanding company insurance products
  • Answering calls and responding to customer inquiries
  • Providing customers with detailed information about policies and products
  • Verifying new customer's coverage and presenting policyholders with proof of insurance paperwork
  • Forwarding customers to sales agents when a policy needs to be initiated or upgraded

Requirements:

  • A high school diploma or GED
  • The ability to obtain a state insurance license within the first six months
  • Prior experience working as an insurance customer service representative is preferred but not required
  • In-depth knowledge of insurance products and policy schedules preferred

The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.



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