Maintenance Supervisor

3 days ago

Glendale, Arizona, United States NALS Apartment Homes Full time
About NALS Apartment Homes

NALS Apartment Homes is a leading national Real Estate Investment Firm dedicated to the acquisition, ownership, and management of multifamily apartment communities. Headquartered in Santa Barbara, California, our company is built on a foundation of core values: respect, teamwork, excellence, service to others, and engagement. These values are the cornerstone of our vibrant company culture.

We foster a work environment that is as welcoming as our apartment communities. Our team is the driving force behind our success, and we strive to provide opportunities for personal and professional growth. We encourage our employees to share their unique skills, local knowledge, and professional expertise to drive innovation and excellence.

Our success is grounded in disciplined investing principles and a company culture of collaboration, innovation, and excellence. Our friendly and professional team members across the nation have chosen to spend their careers at NALS Apartment Homes.

Benefits Package
  • Competitive hourly compensation: $30 - $33
  • 30% employee rent discount
  • $100 per week on-call coverage pay
  • ADDITIONAL $35 per emergency call-out performed
  • 10+ days of paid time off in your first year of employment
  • Amazing opportunities for career progression
  • Comprehensive benefits package including medical, dental, vision, life insurance, and disability insurance
  • 401(k) with generous employer match
  • Employee assistance program
  • Wellness program
  • Employee referral program
  • Continued maintenance training and certification programs available
Job Summary

We are seeking a highly skilled Maintenance Supervisor to join our team at Sage Stone at Arrowhead Apartments. As a working supervisor, you will be responsible for organizing, scheduling, and directing the day-to-day operations of the maintenance team. Your primary responsibility will be to provide leadership, motivation, and a consistent direction to the on-site maintenance team.

You will be directly responsible for maintaining a desirable property appearance, including interior and exterior of all buildings and facilities, ensuring the 24-hour service request guarantee is met, and maintaining a minimum of 50% rent-ready units.

Key Responsibilities
  • Complete and update the Make-Ready Board daily
  • Complete and oversee all service requests, callbacks, and ensure service requests are performed properly and promptly
  • Walk the property looking for safety hazards and determine how the maintenance team could prevent an accident while participating in group grounds cleanup
  • Uphold and enforce all safety training instructions
  • Maintain and ensure compliance with NALS PM Binder and create and implement special preventative maintenance checklists following the NALS PM guides
  • Maintain and/or oversee pool safety and daily pool logs
  • Maintain and ensure completion of all NALS logs, filing them in the Site Binder
  • Make sure the staff is working safely, efficiently, and knowledgeably
  • Assist with and oversee all aspects of unit turns
  • Respond to after-hour calls and emergency situations such as sewer back-ups, flooding, fires, etc.
  • Maintain the workplace and maintenance shop by keeping all areas clean and tools/supplies organized
  • Perform additional duties, responsibilities, or projects as assigned, complete service requests, and make readies in order to reach common team goals, including lowering overtime
  • Represent the company in a professional manner at all times
  • Exercise discretion in what is communicated/discussed with team members
Requirements
  • Valid driver's license, along with current auto insurance
  • HVAC Certification
Physical Demands
  • Working inside and outside, in all types of weather
  • Must be able to lift and work heavy equipment
  • Medium to heavy work, requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting to a maximum of 100 lbs., with frequent lifting and carrying of up to 50 lbs.
  • Good hand and eye coordination essential, including the ability to ascend and descend ladders and stairs, and perform repetitive/continuous tasks according to set procedures and sequences
Other Job Requirements
  • Must possess skills relating to all building systems
  • Have excellent management, training, and motivational skills and be able to communicate through written form
  • This position also requires the ability to deal with property management, vendors, and team members in a professional way
  • Must have knowledge and understanding of the unit turn process, HVAC, plumbing, pool and spa, appliance repair, electrical repairs, roofing repairs, painting, carpentry, carpet cleaning and replacement, glass replacement, and screen repair and replacement
  • 40-hour work week
  • Being on call one week per month
Preferred Qualifications

A minimum of 1 year of multifamily Maintenance Supervisor experience in 300+ unit properties is preferred.

To learn more about our apartment communities and team culture, follow us on Facebook and Instagram.

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