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Clinical Services Manager

2 months ago


Flagstaff, Arizona, United States LHC Group Full time
About the Role

We are seeking a highly skilled and experienced Patient Care Manager to join our team at LHC Group. As a Patient Care Manager, you will play a critical role in ensuring the delivery of safe and efficient patient care that adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.

Key Responsibilities
  • Compliance and Regulatory Management: Ensure compliance with hospice policies and procedures, as well as local, state, and federal regulatory requirements governing the practice of the assigned team.
  • Quality and Safety: Actively promote and direct assigned team regarding quality of care and safety of patients and staff.
  • Problem Resolution and Complaint Investigation: Engage in thorough problem resolution and complaint investigation.
  • Staff Education and Development: Provide in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs.
  • Leadership and Management: Lead, inspire, and motivate others to provide exceptional care, and ensure all staff are oriented and supported to be successful in their job performance.
Requirements
  • Education and Experience: At least 4+ years full-time experience as an RN or equivalent required.
  • Licensure and Certification: Current RN licensure in the state of practice and one year of clinical experience, as well as current CPR Certification.
  • Transportation and Accessibility: Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.
About LHC Group

LHC Group is committed to a culture of diversity, equity, and inclusion and is an equal opportunity employer. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare.