Enterprise AI Solutions Consultant
1 week ago
We are a cutting-edge AI startup based in San Francisco, seeking an experienced Cross-Functional Engineer to join our team. The ideal candidate will have a strong background in DevOps and software engineering, with excellent communication skills.
Responsibilities- Provide expert technical support and guidance to customers as their primary point of contact.
- Work closely with customers to deploy self-hosted solutions across various cloud platforms (AWS, GCP, Azure) and deployment methods (Docker Compose, Kubernetes, AWS ECS).
- Debug and troubleshoot complex issues related to deployment and implementation.
- Contribute to the development of features that eliminate common issue points during deployment.
- Create seamless onboarding experiences for customers.
- Promote product usage and identify opportunities to maximize impact and value.
- A minimum of 2+ years of experience as a Customer Engineer, Solutions Engineer, or Deployed Engineer at an enterprise-facing software company or equivalent experience in DevOps/Software Engineering.
- Strong understanding of Docker, Kubernetes, cloud technologies (AWS, GCP, Azure), and on-prem/cloud deployments.
- Experience managing deployment pipelines for cloud-hosted managed products or assisting customers with product deployment.
- Excellent communication and interpersonal skills, with a flexible approach to working hours.
- An estimated annual salary range of up to $240k.
- Equity offering up to 1.5%.
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