Electronic Fingerprinting Specialist
1 week ago
Join our team at Fieldprint as a Bilingual Call Center Representative and play a critical role in delivering exceptional customer service to our clients.
This is an exciting opportunity to work in a dynamic environment, providing support for our electronic fingerprinting and identity management services.
The salary for this position is $17.70 per hour, and we offer a range of benefits, including paid time off, paid holidays, and flexible work schedules.
Key Responsibilities- Respond to customer inquiries regarding fingerprinting requests
- Determine locations for fingerprint collection and follow up with vendors as needed
- Prepare and send welcome packets to new clients and process fingerprints as required
- Monitor and maintain call center telephone lines
Requirements:
- Bilingual in Spanish
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office suite, including Word and Excel
- Willingness to travel
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