Assistant Office Manager

4 weeks ago


San Antonio, Texas, United States Wade Ferri - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented professional to join our team as an Assistant Office Manager - State Farm Agent Team Member. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with our customers, providing prompt and accurate service to meet their needs.
    • Follow up with customers as needed to ensure their satisfaction and resolve any issues that may arise.
  • Office Operations
    • Ensure the office is well-maintained and equipped to meet the needs of our customers and staff.
    • Implement and support office policies and procedures to ensure efficient and effective operations.
  • Team Collaboration
    • Work collaboratively with other team members to achieve agency goals and objectives.
    • Provide guidance and support to team members as needed to ensure successful outcomes.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred.
    • Minimum 2 years of experience in customer service or a related field.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Highly organized and detail-oriented with ability to multitask and prioritize tasks.
    • Proactive problem-solving and conflict resolution skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits
  • Compensation and Benefits
    • Competitive salary and bonus structure.
    • Comprehensive health benefits package.
    • Paid time off and holidays.
  • Professional Development
    • Opportunities for career advancement and professional growth.
    • Training and development programs to enhance skills and knowledge.

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