Revenue Management Associate
4 days ago
About AEG:
AEG is a pioneering sports and entertainment company that delivers unforgettable experiences to fans through its diverse portfolio of venues, teams, and events.
We are looking for a talented Client Services Liaison to support our baseball operations team, focusing on sales efforts, client relationships, and contract fulfillment.
Key Responsibilities:- Develop and maintain sales materials, including proposals and proof of performance documents, to support sales efforts for renewals and new prospects.
- Foster strong relationships with clients and internal stakeholders to ensure seamless contract execution, from artwork collection to activation and fulfillment.
- Design and implement process improvements to streamline contract fulfillment, leveraging system solutions and best practices to enhance efficiency.
- Manage client contracts, sponsorship inventory, and gameday itineraries, maintaining accurate and up-to-date records.
- Collaborate with seasonal Client Services staff and other departments to develop and execute client partnerships throughout the season.
- Maintain accurate customer records in our database, reflecting all customer and prospect information.
- Coordinate special events as directed, representing AEG in a professional capacity.
- Provide exceptional customer service to prospects, current clients, and fans through phone and in-person interactions.
- Support customer service efforts, including mailing invoices and tickets, as needed.
- Proficiency in MS Office Suite, particularly PowerPoint and Excel, with experience creating presentations and reports.
- Transferable work, internship, or volunteer experience, preferably in the sports industry, demonstrating relevant skills and knowledge.
- Strong problem-solving skills, ability to work independently, and meet overlapping deadlines.
- Excellent communication skills, including verbal, written, and in-person interactions, with a focus on building strong relationships.
- Bachelor's degree preferred, with basic graphic design skills a plus.
Salary: $60,000 - $70,000 per year
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