Client Services Liaison
5 days ago
About AEG:
AEG is a leader in the sports and entertainment industry, operating iconic venues and hosting world-class events that captivate audiences worldwide.
We are seeking a highly skilled Revenue Management Associate to join our team, responsible for coordinating sales efforts, managing client relationships, and ensuring seamless contract fulfillment.
Duties and Responsibilities:- Create and distribute sales materials, including proposals and proof of performance documents, to support sales efforts for renewals and new prospects.
- Cultivate strong relationships with clients and internal stakeholders to ensure effective contract execution, from artwork collection to activation and fulfillment.
- Implement process improvements to streamline contract fulfillment, utilizing system solutions and best practices to enhance efficiency.
- Manage client contracts, sponsorship inventory, and gameday itineraries, maintaining accurate and up-to-date records.
- Collaborate with seasonal Client Services staff and other departments to develop and execute client partnerships throughout the season.
- Maintain accurate customer records in our database, reflecting all customer and prospect information.
- Coordinate special events as directed, representing AEG in a professional capacity.
- Provide exceptional customer service to prospects, current clients, and fans through phone and in-person interactions.
- Assist with customer service efforts, including mailing invoices and tickets, as needed.
- Proficiency in MS Office Suite, particularly PowerPoint and Excel, with experience creating presentations and reports.
- Transferable work, internship, or volunteer experience, preferably in the sports industry, demonstrating relevant skills and knowledge.
- Strong problem-solving skills, ability to work independently, and meet overlapping deadlines.
- Excellent communication skills, including verbal, written, and in-person interactions, with a focus on building strong relationships.
- Bachelor's degree preferred, with basic graphic design skills a plus.
Salary: $58,000 - $68,000 per year
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