Customer Service Lead

2 weeks ago


Lexington, South Carolina, United States Burlington Full time
Customer Service Lead

Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for inspiring and motivating others? We're seeking a skilled Customer Service Lead to join our team at Burlington

Key Responsibilities:

  • Model company core values and lead by example, ensuring a customer-first focus and delivering a consistently great experience to all customers.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

  • Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

What We Offer:

  • A competitive wage and flexible hours.
  • An associate discount and opportunities for career growth and development.
  • A rapidly growing brand with a commitment to workplace diversity and inclusion.

Join Our Team:

We're a dynamic and supportive team that's passionate about delivering exceptional customer experiences. If you're a motivated and results-driven individual who is passionate about customer service, we encourage you to apply for this exciting opportunity



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