Logistics Coordinator

3 days ago


Grand Island, Nebraska, United States Sunrise Express Inc. Full time

Job Title: Dispatcher

The Dispatcher role is a critical position at Sunrise Express Inc. responsible for coordinating the movement of freight while ensuring customer satisfaction. This individual will be the primary point of contact for drivers and customers, handling the logistics of freight movement.

Responsibilities:

  • Assign vehicles and drivers based on factors such as trip length, purpose, freight requirements, and customer preference.
  • Record departure and destination times, cargo details, and expected return times.
  • Investigate overdue vehicles.
  • Direct driver activities through Qualcomm (EOBR), telephone, and personal communication.
  • Resolve customer issues related to missing, misrouted, delayed, re-routed, or damaged merchandise.
  • Establish delivery or service routes.
  • Book freight and coordinate pickups and deliveries.

Qualifications:

  • 2+ years of experience in transportation, preferably.
  • Ability to multitask, schedule delivery appointments, and coordinate logistics efficiently.
  • Proficiency in computer systems.
  • Detail-oriented and concise communication skills.
  • Strong customer service skills.


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