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Patient Services Representative

2 months ago

Maumee, Ohio, United States Cataract & Laser Institute Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Cataract & Laser Institute. As a key member of our staff, you will play a vital role in facilitating communication between patients, doctors, and administrative staff.

Key Responsibilities
  • Verify patient insurance and obtain pre-authorizations
  • Check patients in and out, schedule appointments, and answer phone calls
  • Respond to patient inquiries about billing, procedures, and available services
  • Prepare patient charts and maintain accurate documentation
  • Process patients through checkout, verifying chart documentation and insurance information
  • Perform end-of-day tasks, including balancing cash drawers and submitting reports
Requirements
  • High school graduate or equivalent
  • Previous medical office experience and knowledge of medical coding/billing
  • Proficient in EHR systems and exceptional keyboarding skills
  • Excellent interpersonal, written, and verbal communication skills
  • Detail-oriented with strong organizational skills
What We Offer

We provide a safe and clean office environment, opportunities for professional growth and development, and a commitment to helping people. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.