Patient Service Coordinator

2 weeks ago


Maumee, Ohio, United States ProMedica Full time

ProMedica is a leading healthcare organization that values patient-centered care. As a Patient Service Coordinator, you will play a critical role in delivering exceptional service to our patients and families.

Key Responsibilities:

  • Provide a warm and welcoming experience for patients and visitors, ensuring a positive first impression of our practice.
  • Register new patients and verify demographic and insurance information for existing patients, ensuring accurate and up-to-date records.
  • Answer and triage patient phone calls, recording messages and obtaining instructions from providers and staff as needed.
  • Coordinate patient scheduling, rescheduling appointments as requested by providers, and collecting co-payments and outstanding balances.
  • Document patient information accurately and efficiently, utilizing medical charts, forms, and electronic communication systems.
  • Communicate professionally with patients, providers, and colleagues, supporting internal and external customers to maintain a superior customer experience.
  • Maintain the provider schedule, ensuring customer service, access, and productivity standards are met.
  • Assist clinical staff and providers with outgoing phone calls and participate in practice staff meetings.
  • May function as a Medical Scribe, following System Policy SP17-14.
  • Accurately complete and submit daily charge and payment reconciliation processes.

Requirements:

  • High school graduate or equivalent.
  • Ability to understand written and verbal directions, communicate effectively, and respond to inquiries.
  • Strong commitment to achieving outstanding internal and external customer satisfaction.
  • General computer and typing proficiency.
  • Independent judgment and excellent interpersonal skills, requiring minimal supervision and guidance.
  • Minimum of 1 year experience in a customer service or clerical setting.


  • Maumee, Ohio, United States Zepf Full time

    Job Title: Patient Health NavigatorZepf Center, a leading provider of behavioral health and substance use disorder services in Northwest Ohio, is seeking a Full-Time Case Manager (Health Navigator) for our Grant Team.Job Summary:The Patient Health Navigator provides direct services to help achieve better health and wellness, advocating for consumers to...


  • Maumee, Ohio, United States Sole Hire LLC Full time

    We are seeking a dedicated professional to join our team at Sole Hire LLC as a Student Services Advisor. In this role, you will play a vital part in fostering student success through education.Key Responsibilities:Implement and coordinate student success and retention strategies.Facilitate re-entry campaigns for students who have paused their studies.Conduct...


  • Maumee, Ohio, United States Sole Hire LLC Full time

    We are seeking a dedicated professional to join our team as a Student Services Advisor. This role will focus on fostering student success through education, working closely with the Director of Student Services to develop and implement strategies for student onboarding, orientation, retention, and tuition advising.Key Responsibilities:Develop and coordinate...


  • Maumee, Ohio, United States Cataract & Laser Institute Full time

    Job SummaryAs a Surgical Services Patient Support Specialist at Cataract & Laser Institute, you will play a vital role in assisting our team members in various offices within your region. Your primary responsibilities will include performing administrative and clinical functions in support of technicians, opticians, and patient services representatives.Key...

  • Medical Assistant

    2 weeks ago


    Maumee, Ohio, United States ProMedica Full time

    Job Title: Medical AssistantProMedica is seeking a Medical Assistant to join our team at Fallen Timbers Family Practice. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Job SummaryThe Medical Assistant will function as a team member within a patient-centric care delivery model,...

  • MDS Coordinator

    2 weeks ago


    Maumee, Ohio, United States American Medical Associates Full time

    MDS Coordinator Job DescriptionAmerican Medical Associates is seeking a skilled MDS Coordinator to join our team.Job Summary:The MDS Coordinator will be responsible for conducting and coordinating the development and completion of the resident assessment (MDS), maintaining and periodically updating written policies and procedures that implement MDS and care...


  • Maumee, Ohio, United States Hantz Group Full time

    Job SummaryHantz Group, a leading financial services company, is seeking a highly motivated and detail-oriented Planning Analyst Intern to join our team. As a Planning Analyst Intern, you will be integrated into our Family Office, working closely with our Financial Advisors to gain valuable hands-on experience in the financial services industry.Key...


  • Maumee, Ohio, United States Sole Hire LLC Full time

    About the RoleWe are seeking a dedicated and passionate Student Services Advisor to join our team at Sole Hire LLC. As a key member of our Student Services team, you will play a vital role in fostering student success through education.Key Responsibilities:Develop and implement student success and retention strategies to support student onboarding,...

  • Strategic Coordinator

    2 weeks ago


    Maumee, Ohio, United States TFO Wealth Partners Full time

    Job SummaryTFO Wealth Partners is seeking a highly skilled and organized individual to fill the role of Strategist Coordinator. This position will be responsible for providing administrative support to the Director of Client Experience Coordinators and working closely with Advisers and Client Experience Coordinators to provide a seamless and complimentary...


  • Maumee, Ohio, United States Residential Home Health and Hospice Full time

    About the RoleWe are seeking a skilled Hospice Registered Nurse Case Manager to join our team at Residential Home Health and Hospice. As a key member of our care team, you will play a vital role in delivering exceptional patient care and support.Key ResponsibilitiesCollaborate with our interdisciplinary team to develop and implement comprehensive patient...


  • Maumee, Ohio, United States Bon Secours Mercy Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Rehabilitation Office Coordinator to join our team at Bon Secours Mercy Health. As a key member of our outpatient clinic, you will provide administrative support to our licensed staff, ensuring the smooth operation of our daily activities.Key ResponsibilitiesManage front office flow, checking...

  • Activity Coordinator

    2 weeks ago


    Maumee, Ohio, United States Trilogy Management Services, LLC Full time

    About the Role: We are seeking a skilled Activity Coordinator to join our team at Trilogy Management Services, LLC. As an Activity Coordinator, you will be responsible for organizing and planning programs, activities, events, and entertainment to enhance the lives of our residents. This is an exciting opportunity to put your creativity to work and make a...


  • Maumee, Ohio, United States Trilogy Management Services, LLC Full time

    About the Role:As an Activity Coordinator at Trilogy Management Services, LLC, you will have the opportunity to make a meaningful impact on the lives of our residents. We are seeking a passionate and creative individual to join our team and help bring excitement and joy to our community.Responsibilities:Organize and plan programs, activities, events, and...


  • Maumee, Ohio, United States Dana Corporation Full time

    About the Role:Dana Corporation is seeking a highly skilled Purchasing Co-Op to join our team. As a Purchasing Co-Op, you will be responsible for assisting in the completion of various purchasing projects and supporting the purchasing team in all aspects of procurement.Key Responsibilities:Assist in the completion of purchasing projects, including data...


  • Maumee, Ohio, United States Stautzenberger College-Maumee Full time

    Join Our Team as a Student Services AdvisorWe are seeking a highly motivated and dedicated individual to join our team as a Student Services Advisor at Stautzenberger College-Maumee. As a key member of our student success team, you will play a critical role in helping students achieve their academic and career goals.About the RoleThe Student Services Advisor...


  • Maumee, Ohio, United States United Parcel Service Full time

    Drive Your Career ForwardAs a Tractor Trailer Driver with United Parcel Service, you'll play a critical role in delivering packages across the country. With a strong focus on safety and customer satisfaction, you'll be responsible for operating a tractor trailer to transport goods from one UPS location to another or to a customer on an established route.Key...

  • Project Coordinator

    2 weeks ago


    Maumee, Ohio, United States CMS Full time

    Job Title: Assistant Project Manager - CivilCMS is an award-winning construction contractor with design-build experience and strong self-performance capabilities in mechanical, piping, and fabrication work. Our scope of services encompasses new construction, renovations, civil works, airfields, fueling systems, and energy and sustainability for a wide range...


  • Maumee, Ohio, United States Ford - Lincoln Veteran Careers Program Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at the Ford-Lincoln Veteran Careers Program. As a key member of our team, you will be responsible for performing complex repairs and diagnostics on a wide range of vehicles.Key ResponsibilitiesPerforming assigned work with efficiency and accuracy, in...


  • Maumee, Ohio, United States Stautzenberger College Full time

    Join Our Team as a Career Services AdvisorWe are seeking a highly motivated and organized Career Services Advisor to join our team at Stautzenberger College. As a key member of our Career Services team, you will play a vital role in helping our students achieve their career goals.Key Responsibilities:Work closely with graduates to assist with post-graduation...


  • Maumee, Ohio, United States Sole Hire LLC Full time

    About the RoleSole Hire LLC is seeking a highly motivated and organized Career Services Advisor to join our team. As a Career Services Advisor, you will play a vital role in helping graduates find career success through education. You will work closely with graduates of assigned programs to assist with post-graduation job search, develop leads, conduct...