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Retail Store Operations Manager

2 months ago

Palm Bay, Florida, United States Pet Supermarket Full time
Pet Supermarket
Job Summary

We are seeking a highly skilled and experienced Shift Manager to join our team at Pet Supermarket. As a Shift Manager, you will be responsible for managing daily store operations, ensuring a smooth and efficient customer experience, and supervising and training staff members to achieve our goals.

Key Responsibilities
  • Manage daily store operations, including inventory management, customer service, and sales strategies.
  • Supervise and train staff members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Monitor and maintain a clean and organized store environment, ensuring a positive experience for customers.
  • Implement sales strategies to achieve targets and maximize revenue, while maintaining a focus on customer satisfaction.
  • Resolve customer complaints and address any issues that arise in a timely and professional manner.
Requirements
  • Proven experience in retail management, with a focus on customer service and sales strategies.
  • Excellent leadership and communication skills, with the ability to motivate and train staff members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service.