Customer Service Associate

2 days ago


Dracut, Massachusetts, United States Hannaford Supermarkets Full time
Overview
Hannaford Supermarkets, a leading grocery retailer in the United States, is seeking a skilled Customer Service Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store environment.

Salary and Benefits
The estimated salary range for this role is $15.10-$22.60 per hour, depending on experience and qualifications. Hannaford offers competitive benefits, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.

Job Description
* Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
* Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
* Maintain a clean and organized store environment, restocking shelves and supplies as needed.
* Collaborate with colleagues to achieve sales goals and promote a positive store culture.

Required Skills and Qualifications
* Effective communication and customer service skills
* Ability to work in a fast-paced environment and multitask with ease
* Basic math skills and accuracy when handling cash and credit card transactions
* Availability to work flexible hours, including weekends and holidays

Physical Requirements
* Stand for long periods of time and move around the store as needed
* Use hands to handle currency, operate a cash register, and perform other tasks
* Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion
* Meet established volume activity standards for the position

Preferred Requirements
* Previous customer service or retail experience
* Knowledge of local produce and products carried in the store
* Ability to learn multiple tasks and technical requirements of the job

About Hannaford Supermarkets
Hannaford Supermarkets is a subsidiary of Ahold Delhaize, one of the world's largest food retailers. We are committed to providing exceptional customer service, offering high-quality products, and promoting a positive work environment for our employees.

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