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Retail Sales Representative

2 months ago

Leawood, Kansas, United States Chico's FAS Full time

Part-time Sales Associate - Chico's

Job Reference: 1271

Brand: Chico's

Category: Retail Sales Associate

Job Type: Part-time

Location: Town Center Plaza, Leawood, KS

Employment Type: Part-time

With a network of approximately 1,300 boutiques and outlets across the U.S., along with a robust online presence, our organization relies on advanced technology, resources, and infrastructure to sustain our business success. We offer a variety of career paths in finance, technology, and merchandising for skilled professionals eager to contribute to our team of nearly 16,000 associates committed to excellence.

POSITION OBJECTIVE:

The Sales Associate plays a crucial role in assisting Management to foster a customer-centric and product-oriented sales culture, ensuring our core values and guiding principles are integral to all store operations. This includes delivering an exceptional customer experience while maximizing profitability.

FUNCTIONAL RESPONSIBILITIES:

Performance Achievement

Achieves company sales targets by employing effective sales techniques and sharing product knowledge with customers; suggests merchandise selections or assists in locating items based on customer preferences.

Stays informed about current promotions and maintains pricing and visual standards.

Upholds standards in merchandise handling, presentation, loss prevention, and other responsibilities as directed by Management.

Engages in visual merchandising initiatives, including monthly store setups and area maintenance.

Customer Service Excellence

Exemplifies and promotes the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.

Addresses customer concerns promptly and efficiently.

Facilitates a quick and smooth checkout process, remaining knowledgeable about payment policies, coupon usage, returns, exchanges, security protocols, and other operational procedures.

Encourages additional purchases at checkout, including gift card sales.

Enlists clients in the rewards program.

Develops and nurtures a loyal customer base through personalized service and wardrobe consultations.

Maintains awareness of current product fit and style offerings available in-store and online.

Ensures consistent communication with clients through a customer book.

Operational Excellence

Assists in replenishment activities to keep the store well-stocked and inviting.

Supports locate fulfillment efforts.

Contributes to visual merchandising tasks, including floor sets, window displays, and signage placement as directed.

Helps maintain boutique cleanliness and organization.

Team Collaboration and Development

Encourages an inclusive and collaborative approach to problem-solving.

Seeks opportunities for personal development and actively requests feedback.

Other responsibilities as assigned.

QUALIFICATIONS:

High School diploma or equivalent.

Preferred experience in retail or sales.

Must be at least 18 years old.

Strong communication skills.

Excellent customer service abilities.

Able to learn and adapt to technology provided by the company.

Strong organizational skills and capacity to multitask in a dynamic environment.

Able to communicate effectively with customers, associates, and management.

Regular attendance is essential to ensure adequate coverage for company objectives. Flexibility to work evenings, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:

Constant walking/standing throughout the shift.

Occasional lifting of up to 50 lbs. (1-33% of the shift).

Frequent climbing (34%-66% of the shift).

We continuously welcome applications from talented individuals to join our store teams. When positions become available, we review applications to find suitable matches for our requirements. Accommodation is available for applicants with disabilities during the application process.

Chicos FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.