Sales Executive

3 weeks ago

Stateline, Nevada, United States Hilton Grand Vacations Full time
Job Description

As a Sales Executive at Hilton Grand Vacations, you will be responsible for promoting our luxury ownership products and programs to our owners and potential owners, with the goal of generating maximum net sales volume while maintaining a professional and ethical representation of the company.

Key Responsibilities
  • Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
  • Maintain effective communication with clients and provide follow-up to ensure customer happiness.
  • Liaise with Quality Assurance Managers to resolve guest-related issues as they arise.
  • Attend all sales training and sales meetings for key information on Hilton Grand Vacation Club product and related updates.
  • Apply selling concepts promoted at Hilton Grand Vacations.
  • Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
  • Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
  • Generate referral leads with each new customer.
  • Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
  • Work well in a team environment.
Qualifications

To be successful in this role, you must possess the following minimum qualifications and experience:

  • Minimum 1 year of previous timeshare/vacation ownership experience.
  • Have a Nevada Timeshare License or the ability to obtain one.
  • Ability to work a flexible schedule to include weekends and holidays.
  • Proficiency (reading/writing/speaking) in English.
  • Ability to resolve sophisticated customer service issues.
  • Proven ability to adapt to changes in a fast-paced environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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