Multifamily Maintenance Technician
4 weeks ago
The Maintenance Technician is a key member of our multifamily team, responsible for delivering exceptional service to our residents. This role involves providing quality move-ins, ensuring residential satisfaction, and responding to resident requests in a timely and professional manner.
Key Responsibilities:- Prepare make-ready apartments, including painting, carpet repairs, cleaning, and general repairs.
- Respond to resident requests and maintain a professional attitude.
- Have knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
- Maintain grounds, pools/hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
- On-call scheduling may be required to respond to after-hour emergencies.
- Report any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance as scheduled by the Maintenance supervisor.
- Knowledgeable of state, local, and federal fair housing laws.
- Attend and participate in training programs as required by Cushman and Wakefield.
- Deliver superior customer service and represent the company in a professional manner at all times.
- Dress per Cushman and Wakefield uniform and professional appearance standards.
- Maintain all safety procedures and safeguard all company tools and equipment.
- Achieve high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
- Valid Driver's license, EPA 608 - Minimum Type II and CPO or local city required certificate.
- Ability to read/understand documents such as policy manuals, safety rules, operating and maintenance instructions.
- Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
- Ability to deal with problems involving several known variables in situations of a routine nature.
- Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
- Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals.
- Ability to write routine reports and correspondence.
- Follow all safety procedures.
- High School Diploma, GED, Trade, Technical, or Vocational school.
- 1+ years of related experience.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 10% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.
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