Support Staff Shift Coordinator
3 weeks ago
Overview: We are seeking a Support Staff Shift Coordinator to supervise daily worksite operations in our community center's café or marketplace. As a key member of our team, you will ensure an effective and supportive environment for individuals with intellectual and developmental disabilities (ID/DD) volunteering or working in those sites.
Responsibilities:
- Supervise individuals with ID/DD and other volunteers as they perform tasks.
- Develop and implement structured routines and job expectations for clients at the worksite.
- Perform task/job analyses to break down responsibilities into manageable components.
- Manage inventory, including receiving, inspecting, labeling, categorizing, and tracking.
- Maintain accurate records to ensure smooth daily operations.
- Communicate effectively with customers to provide excellent service.
- Confirm register balance at the beginning and end of each shift and complete end of shift report.
- Track and report daily progress of clients, identifying successes and areas needing support.
- Report operational or client-related issues to supervisor through phone calls or supervision meetings as needed.
- Collaborate with staff to improve processes and ensure an inclusive work environment.
Requirements:
- Bachelor's degree in psychology, sociology, or related field or two years' experience working with individuals with developmental disabilities.
- Must be 18 years or older.
Estimated Salary: $45,000 - $60,000 per year.
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