Dental Operations Lead
4 weeks ago
Aspen Dental Career Opportunity
We are seeking a highly skilled and motivated individual to fill the role of Dental Operations Lead at Aspen Dental. As a key member of our team, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our front office.
Key Responsibilities:
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Work collaboratively with other members of the dental team to provide exceptional patient care
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
- Review data day to day to evaluate the impact on the practice
- Oversee scheduling and confirming patient appointments
- Verify insurance payment, collection, balance nightly deposits and credit card processing
Requirements:
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
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