Employee Experience Specialist

5 days ago


Oceanside, California, United States EnvoyCare Inc. Full time

Key Responsibilities

  • Care Coordination: Provide primary point of contact for employees, guiding them through the workers' compensation process, answering questions, and addressing concerns regarding services such as interpreting, transportation, DME, and home modifications.
  • Language Support: Facilitate communication by providing interpretation services for Spanish-speaking employees, ensuring they understand medical information and instructions related to their claim.
  • Logistics Management: Handle scheduling of medical appointments, transportation arrangements, and other logistical needs to ensure employees can access necessary care and services.
  • Vendor Collaboration: Work closely with vendors, including healthcare providers, medical equipment suppliers, and home modification specialists, to coordinate services for employees.
  • Administrative Tasks: Maintain accurate records, handle paperwork, and ensure compliance with relevant regulations and procedures.


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