Guest Experience Specialist
5 days ago
Job Summary
We are seeking a talented Guest Experience Specialist to join our team at Courtyard San Diego Oceanside. As a key member of our staff, you will be responsible for delivering exceptional guest service and creating a memorable experience for our guests.
About the Job
The ideal candidate will have a high school diploma or equivalent and no related work experience. They will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities
- Provide exceptional guest service and respond to guest requests in a timely and professional manner.
- Take ownership of the guest experience in the main areas of the hotel with a 'guest first' mindset.
- Process operational needs, address guest requests, complete reports, and deliver quality meals as needed.
- Maintain confidentiality, protect company assets, uphold quality standards, and ensure a safe work environment.
Salary and Benefits
The salary for this position is $22.20 per hour, and we offer a range of benefits including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and wellness benefits.
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