Restaurant Operations Manager
4 days ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Hooters of America, LLC. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our business runs efficiently.
Key Responsibilities- People Management
- Recruit, train, and develop a high-performing team of restaurant staff
- Manage employee performance, providing coaching and feedback to ensure excellent service
- Customer Experience
- Ensure that our guests receive exceptional service, ensuring that their needs are met and exceeded
- Monitor and improve guest satisfaction, using feedback to drive business decisions
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and inventory control
- Monitor and analyze sales data, identifying opportunities for growth and improvement
- Operational Excellence
- Ensure that our restaurant meets the highest standards of cleanliness, safety, and quality
- Implement and maintain efficient systems and processes to drive business results
- Education
- High school diploma or equivalent required
- Experience
- 2+ years of experience in restaurant management, preferably in a fast-paced, high-volume environment
- Skills
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic knowledge of Microsoft Office and restaurant management software
- Education
- Bachelor's degree in hospitality, business, or related field
- Experience
- Experience in a similar role, preferably in a large, complex restaurant environment
- Skills
- Advanced knowledge of restaurant management software and systems
- Experience with inventory control and financial management
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Restaurant Operations Manager
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