Operations Services Associate

1 week ago


Columbus, Ohio, United States Hired by Matrix Full time
Job Title: Operations Services Associate

At Hired by Matrix, Inc., we're seeking an experienced Operations Services Associate to join our team. As a key member of our operations team, you will be responsible for handling high-volume, complex, and sensitive transactions.

Key Responsibilities:
  • Process share transfer requests, clearing outstanding debits, and resolving escalated issues.
  • Meet production and quality standards, cross-train in multiple functions, and adhere to compliance and control guidelines.
  • Interact with internal and external clients, as well as peers in phones and operations.
Requirements:
  • Exceptional quality subject matter expertise in a core line of business.
  • Excellent communication, interpersonal, and service skills.
  • Ability to learn quickly and apply knowledge in an ever-changing environment.
About Us:

Hired by Matrix, Inc. is a global financial institution that has improved our candidates' lives with exciting job opportunities since 1986. We offer competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. We are an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.

Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/



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