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Mail Services Associate

2 months ago

Columbus, Ohio, United States The Millennium Group Full time
Job Description

The Millennium Group is seeking a highly motivated and detail-oriented individual to join our team as a Mail Services Associate. As a key member of our operations team, you will play a critical role in ensuring the smooth processing and delivery of mail and packages.

Key Responsibilities:

  • Mail Processing: Accurately sort, post, and deliver mail, packages, and other shipments in a timely and efficient manner.
  • Customer Service: Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns.
  • Mailroom Operations: Maintain a clean and organized mailroom environment, ensuring that all equipment and supplies are in good working order.
  • Postage and Shipping: Operate postage machines, weigh packages, and determine postage accurately.
  • Record Keeping: Maintain accurate records of mail and package activity, including tracking and logging.
  • Team Collaboration: Work collaboratively with other team members to achieve common goals and objectives.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: Minimum 1 year of customer service and office-related experience preferred.
  • Skills: Basic mathematical skills, postage meter knowledge, and ability to lift up to 50 lbs.
  • Personal Qualities: Strong work ethic, diplomatic, team player, and service-oriented.

About The Millennium Group:

The Millennium Group is a leading business process outsourcing firm dedicated to providing exceptional service to Fortune 500 companies, professional service firms, and institutions of higher education. We are committed to delivering high-quality results and building strong relationships with our clients and team members.