Senior Director, Total Rewards

1 week ago

Austin, Texas, United States BigCommerce Full time
About the Role

BigCommerce is seeking a highly experienced Senior Director, Total Rewards & People Operations to lead our Global Total Rewards and People Services teams. As a key member of our People Experience team, you will be responsible for developing and driving our global rewards and people services strategies and initiatives.

Key Responsibilities
  • Lead, develop and mentor a global team of rewards and people services professionals, fostering their growth and development, and ensuring they provide high-quality support to the organization.
  • Develop, drive and deliver strategy, annual roadmap, calendar and project timelines for key cycles related to Rewards & People Services.
  • Ensure that programs, procedures and processes are effectively communicated company-wide and understood through a variety of education and communication methods.
  • Stay current on industry trends and best practices in total rewards and people operations, and make recommendations for continuous improvement.
  • Build solid relationships with stakeholders, and leaders across the business in order to both advise and anticipate needs. Collaborate with cross-functional People Experience partners including Talent Management, Finance & Accounting, Legal, IT and HRIS.
  • Inform initiatives across all HR operations you lead all aspects of.
  • Provide strategic consultation services to the international expansion team with regards to planning for new locations.
  • Lead the evaluation, selection and management of third-party vendors for rewards and people services.
Requirements
  • Twelve (12) or more years of progressive experience across the various domains of compensation, benefits and people services.
  • Experience in a publicly traded, global company is required as well as eight (8) or more years of leadership experience.
  • Demonstrated, extensive knowledge of compensation and benefits function ability to execute applicable strategies and plans, experienced in executive compensation, long-term incentive/equity programs and supporting a Board Compensation Committee, CCP, CBP, CEBS certifications preferred.
  • Proven track record of developing and scaling HR infrastructure & operations, including HR systems, administration, and compliance; experience with Workday a plus.
  • Excellent leadership, communication, and interpersonal skills, with the ability to manage a team, motivate employees and collaborate with different teams.
  • In-depth understanding of best practices, with the ability to move seamlessly from strategy development to execution.
  • Strategic mindset, with the capability to align workforce strategies with broader business and Total Rewards & People Services visions.
  • Exceptional skills in planning, prioritization, managing multiple projects, and fostering effective collaboration.
  • Advanced Excel skills; ability to analyze qualitative data; exceptional analytical, statistical, quantitative, and deduction skills.
  • High degree of confidentiality, discretion, and professionalism.

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