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Restaurant Operations Manager

4 weeks ago

Cambridge, Maryland, United States SUMMERWOOD MASTER Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Summerwood Master. As a key member of our leadership team, you will be responsible for driving excellence in customer service, maintaining company standards, and supervising food handling procedures and operational processes.

Key Responsibilities
  • Develop and drive restaurant annual operating plans to achieve sales growth and margin targets.
  • Supervise and train hourly employees to ensure they meet or exceed customer service standards.
  • Monitor and analyze sales, labor, inventory, and controllables to identify areas for improvement.
  • Ensure that facilities and equipment are maintained to Company standards.
  • Develop and implement strategies to drive customer satisfaction and loyalty.
Requirements
  • High school diploma or GED.
  • Supervisory experience in a food service or retail environment.
  • Ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
What We Offer
  • Competitive salary and bonus potential.
  • Accrue PTO every pay period.
  • Enrolled in STD/LTD and eligible to enroll in medical, dental, life, and 401k.