Referral Coordinator

3 days ago


Los Angeles, California, United States Medix Full time
Medix is seeking a highly skilled Referral Coordinator to join our team in Los Angeles, CA. As a Referral Coordinator, you will play a critical role in maintaining and updating the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the clinic's Electronic Medical Record (EMR).

Responsibilities:

• Maintain and update the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the EPIC EMR referrals module.
• Process assigned Provider Referral Orders based on linked services and/or programs such as MHLA, EWC, Fam Pact, BCCTP, health plans, Medi-Cal, Medi-care and/or other products, records, and Referral procedure and/or specialty with diagnosis and notes generated by the ordering Provider.
• Perform Tracking of Authorizations, generates, sends correspondence, and referral notification updates through approved EPIC electronic Referral Letter templates, WELL App messages, mail, secure email, fax, assigned eFax account, telephone encounters, IPA portal inquires, eConsult messaging system, and EWC DETEC.
• Flag Referral Order deficiencies and notify provider and appropriate personnel.
• Assist with translation when necessary.
• Provide Breast and Cervical Cancer diagnosis, screen date, diagnosis date, screened by, and diagnosed by information based on ordering provider referral order to back office, front office, and eligibility staff prior to their portion of coordination of the enrollment and application process for a variety of programs.
• Notify Referrals Manager and Informatics Specialist regarding issues of connectivity and when an external provider/POS needs to be added and/or updated within the EPIC Referral Module.
• Establish and maintain courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public.
• Provide coordination of appointment services, tracking, reports, and notifications.
• Attend in-services and/or training.
• Perform clerical duties as assigned.
• Ability to move/lift up to 15 pounds.
• Other duties as assigned.

Requirements / Experience:

• High School diploma required. College degree preferred or equivalent of three years health care professional experience
• Experience with the usage of Electronic Medical Records Systems.
• Spanish bilingual

Schedule:

Monday- Friday 8:00 -5:00 pm

Pay range:

$19-21/hr BOE

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