Referral Coordinator

4 weeks ago


Los Angeles, California, United States Medix Full time
Job Summary

Medix is seeking a highly organized and detail-oriented Referral Coordinator to join our team. The successful candidate will be responsible for maintaining and updating the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the clinic's Electronic Medical Record (EMR).

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work collaboratively with Providers, medical staff, and other programs and agencies. They will also possess strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues in a timely manner.

Key Responsibilities:

  • Maintain and update the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the EMR.
  • Process assigned Provider Referral Orders based on linked services and/or programs such as MHLA, EWC, Fam Pact, BCCTP, health plans, Medi-Cal, Medi-care and/or other products, records, and Referral procedure and/or specialty with diagnosis and notes generated by the ordering Provider.
  • Perform tracking of Authorizations, generates, sends correspondence, and referral notification updates through approved EPIC electronic Referral Letter templates, WELL App messages, mail, secure email, fax, assigned eFax account, telephone encounters, IPA portal inquires, eConsult messaging system, and EWC DETEC.
  • Flag Referral Order deficiencies and notify provider and appropriate personnel.
  • Assist with translation when necessary.
  • Provide coordination of appointment services, tracking, reports, and notifications.
  • Attend in-services and/or training.
  • Perform clerical duties as assigned.

Requirements:

  • High School diploma required. College degree preferred or equivalent of three years health care professional experience.
  • Experience with the usage of Electronic Medical Records Systems.
  • Spanish bilingual.

Work Schedule:

Monday- Friday 8:00 -5:00 pm

Pay Range:

$19-21/hr BOE


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