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Lead Business Systems Analyst
2 months ago
Mastech Digital specializes in providing technology staffing and Digital Transformation Services to various American enterprises. We are currently seeking a Senior Business Analyst (Argo Teller21) to support our client in the IT Services sector. We prioritize our professionals by offering extensive benefits and opportunities for advancement. This role is structured as a Contract to Hire.
Contract Duration: 6+ Months
Work Arrangement: Onsite
Compensation: Competitive Salary
Position: Senior Business Analyst (Argo Teller21)
Key Competencies: Business Analysis
Role Summary: The Senior Business Analyst (Argo Teller21) should possess a minimum of 10 years of relevant experience.
Key Responsibilities:
- Guide a cross-functional team in enhancing application functionalities and business workflows.
- Deliver Business Analysis and Project/Product assistance for the development, improvement, quality evaluation, and ongoing support of relevant business lines.
- Leverage industry insights to shape requirements for new application features and improvements aligned with strategic goals.
- Assess user business needs, propose potential solutions, and convert business requirements into suitable formats, including user stories, process flows, and functional specifications.
- Maintain comprehensive requirements documentation, ensuring traceability between scope, features, and functional specifications.
- Collaborate with users, vendors, and development teams to achieve optimal technical solutions that fulfill business needs.
- Act as a liaison to clarify requirements for development and testing teams.
- Contribute significantly to the design process to ensure alignment with business requirements and an enhanced user experience.
- Gather requirements for complex systems across multiple stakeholders, applying the SDLC to deliverables.
- Translate business needs into technical specifications, considering various user scenarios and risks.
- Utilize business expertise to support objectives and align with the strategic roadmap.
- Work with Quality Assurance Specialists to formulate project testing strategies.
- Participate in user acceptance testing to guarantee quality in application releases and user satisfaction.
- Advise on security, risk management, and IT process principles, escalating issues as necessary.
- Engage effectively with security and risk teams to ensure compliance with standards.
- Actively participate in Agile ceremonies and utilize Agile methodologies and tools (Confluence, JIRA).
- Contribute to the BA Center of Excellence initiatives to enhance requirements analysis and management practices.
Essential Qualifications:
- 10+ years of experience in Business System Analysis or related IT roles.
- At least 3 years of operational experience as a Teller using the Argo Teller21 platform or equivalent exposure to retail branch operations.
- Familiarity with check processing and GL reconciliation processes for retail branches.
- Strong analytical capabilities.
- Ability to engage with and understand the software applications supported by the team.
- Proficient in bridging the gap between business needs and technology.
- Capable of working collaboratively in a team environment.
- Self-motivated with the ability to work independently.
- Accountable for tasks and responsibilities.
- Exceptional written and verbal communication skills.
- Strong teamwork and collaboration skills.
- Familiar with Agile methodologies and frameworks.
- Experience in agile teams.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Experience with Agile practices and tools like JIRA and Confluence.
- Ability to create business analysis deliverables such as use cases and process documentation.
- Skilled in simplifying complex concepts into clear requirements.
- Driven to deliver high-quality results with attention to detail.
- Familiarity with mainframe and real-time processing technologies.
Preferred Qualifications:
- Bachelor's degree in IT, Computer Science, or a related field.
- Experience in retail branch and teller operations.
- Relevant certifications (CBAP, Agile certifications).
Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Experience: Minimum of 10 years in the field.
Relocation: Not covered.
Travel: Not required.
Local Candidates Preferred.
Note: Must be eligible to work on a W2 basis.
Recruiter: Sarveshwar Singh
Equal Employment Opportunity
