Café Specialist

1 week ago

Milwaukee, Wisconsin, United States Giri Corporation Full time
Job Overview

The role of a Café Specialist is pivotal in delivering an exceptional customer experience that embodies our commitment to Remarkable Care. Specialists collaborate to foster a café environment characterized by excellence, positivity, and a sense of urgency in serving customers.

At Giri Corporation, our café serves as a central hub, bringing together various teams dedicated to quality service and community engagement. This position involves regular interactions with diverse community members, including those who may be underserved. Team members receive specialized training to handle challenging situations, ensuring safety and support for all patrons.

**Key Responsibilities:**

  • Customer Engagement: Specialists prioritize customer interactions, greeting each visitor warmly and using their names to create a friendly atmosphere.
  • Product Recommendations: Specialists take the time to suggest products, including food items and promotional offers, enhancing the customer experience.
  • Coffee Enthusiasm: A passion for coffee is essential, as Specialists are expected to prepare high-quality beverages and continuously expand their knowledge of coffee.
  • Maintaining Cleanliness: Every team member contributes to keeping the café clean and well-stocked, ensuring a pleasant environment for all.
  • Gratitude: As representatives of Giri Corporation, Specialists express appreciation to every customer during their visit.

**Qualifications:**

  • Genuine passion for coffee
  • Strong customer service orientation
  • Consistent and punctual attendance
  • Willingness to learn and adapt
  • Effective communication skills
  • Ability to stand for extended periods
  • Team player mentality
  • Availability for at least two shifts per week, including weekends

**Training and Development:**

Giri Corporation offers comprehensive training for all Café Specialists to ensure they are well-equipped to excel in their roles.

**Compensation and Benefits:**

The position offers a competitive base pay with additional earnings from tips. Specialists can expect regular reviews of their compensation and opportunities for advancement. We are committed to fostering an inclusive workplace and encourage applications from diverse backgrounds.

**Additional Benefits Include:**

  • Paid Time Off, including vacation and sick days
  • Holidays compensated at an enhanced rate
  • Complimentary coffee each week
  • Free beverages during shifts
  • Employee discounts on products

Giri Corporation is an Equal Opportunity Employer, dedicated to creating a diverse and inclusive environment for all employees.

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