Senior Client Services Coordinator

3 weeks ago


Santa Ana, California, United States Velocity Flex Full time
Job Title: Senior Client Services Coordinator

As a key member of our Velocity Flex team, you will play a vital role in delivering exceptional client experiences. This position involves managing client inquiries, providing information and support, and collaborating closely with partner companies to deliver seamless services.

Responsibilities:
  • Handle all client inquiries with a commitment to achieving 100% client satisfaction.
  • Manage inbound calls and provide essential information related to exiting contracts.
  • Ensure accurate tracking and management of client data.
  • Participate in training and team meetings, contributing to a collaborative work environment.
  • Manage a portfolio of approximately 50 - 80 clients.

Compensation:
$45,000 - $65,000 per year

About Us:
Velocity Flex is committed to providing long-term job security and employee recognition programs.

Benefits:
  • Opportunities for professional development and growth.
  • A supportive team environment and positive workplace culture.


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