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Retail Operations Manager
2 months ago
Key Holder and Sales Manager
About the Role
We are seeking a highly motivated and experienced Key Holder and Sales Manager to join our team at K&G Fashion Superstore. As a Key Holder and Sales Manager, you will be responsible for managing the overall operations of the store, including maximizing sales and profitability, developing staff, and controlling expenses.
Key Responsibilities
- Drive sales and increase store sales productivity
- Ensure store schedules are followed to maintain adequate store coverage and customer service levels
- Ensure proper completion of assigned daily goals, tasks, and assignments by employees
- Manage the maintenance and day-to-day operations by controlling payroll, inventory, and expenses, and keeping accurate time card and attendance records
- Maintain all merchandising and signing standards and display presentations and monitor inventory control
- Manage and control shrink within the Company's acceptable level
- Assist with recruiting, training, and developing employees
- Provide a work environment where your teammates feel their opinions and contributions matter
Requirements
- Prior sales/management or equivalent experience
- Demonstrate effective interpersonal, organizational, customer service, and leadership skills
- Possess the capacity to coach, motivate, and train a store team
- Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of work shift
- Ability to work a flexible schedule, including nights, weekends, and holidays
- High school diploma or education/experience equivalent
About Us
K&G Fashion Superstore is a leading retailer of brand name and designer apparel, footwear, and accessories. We offer a wide selection of products at discounted prices, and our team is dedicated to providing excellent customer service and creating a positive work environment.