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Hospice Business Development Representative

2 months ago

Burlingame, California, United States Pathways Home Health, Hospice and Private Duty Full time
Job Title: Client Relations Executive - HospiceJob Summary:

Pathways Home Health, Hospice and Private Duty is seeking a highly motivated and experienced Client Relations Executive to join our team. As a key member of our business development team, you will be responsible for building and maintaining relationships with healthcare providers, facilities, and other referral sources to secure admissions and grow our market share.

Key Responsibilities:
  • Develop and execute strategies to meet or exceed monthly admission targets
  • Identify and qualify healthcare relationships within the regional territory
  • Build and maintain relationships with key customer sources through regular contact and follow-up procedures
  • Act as the key contact for client troubleshooting and conflict resolution
  • Develop and maintain accurate data on customer relationships within our CRM system
  • Communicate daily with branch staff to provide and receive vital client information
  • Complete reports detailing field activity and results on a weekly basis
  • Represent Pathways in relevant professional organizations and in the community
  • Assist in proposal preparation and presentation
  • Analyze and make recommendations for contracts
  • Assist with educating the community about our services
Requirements:
  • Healthcare professional credential, Bachelor's degree or comparable business experience required
  • Minimum of one year of related sales experience, preferably in a healthcare/medical field or patient transportation
  • Excellent sales, customer service, and persuasive abilities
  • Excellent communication skills, both verbal and written
  • Strong knowledge of computer-based applications, including Microsoft Office applications and territory management systems
  • Excellent time management, organizational, administrative, and presentation skills
  • Ability to travel, valid driver's license, and auto liability insurance coverage according to company policy
About Pathways:

Pathways Home Health, Hospice and Private Duty has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health, and Palliative Care for over 45 years. We provide care at home or in settings such as assisted living, nursing homes, or hospitals. Our team is dedicated to delivering personalized, high-quality care with empathy, kindness, and respect.