Field Service Team Lead

3 days ago


Las Vegas, Nevada, United States Empire Technological Group Limited Full time

We are seeking a Field Service Team Lead to join our team at Empire Technological Group Limited. As a critical member of our technical support team, you will be responsible for handling complex technical issues escalated from Field Service Technicians I and II.

The estimated salary for this role is $95,000 - $125,000 per year, depending on location and experience.

Job Summary

This is a full-time position with an 8-hour shift schedule. The ideal candidate will have strong leadership skills and excellent communication abilities, as well as the ability to work independently with minimal direction.

We are committed to creating an inclusive environment for all employees. Empire Technological Group Limited is an equal opportunity employer.

Key Responsibilities:

  • Lead and coordinate large-scale installations, upgrades, and maintenance projects at customer sites.
  • Assist junior technicians in the planning of major projects.
  • Collaborate with the R&D team to provide valuable insights for new product development and improvements.
  • Oversee inventory control for spare parts, tools, and equipment.

Requirements:

  • High School Associated Electronic Degree or a related field or equivalent
  • Must be computer literate, with excellent knowledge of MS Software including Excel, Word, PowerPoint, and Outlook.
  • Strong written, and oral communication skills
  • Ability to work independently either individually or within a team structure with minimal direction.


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