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Customer Service Representative

2 months ago

Shakopee, Minnesota, United States Cedar Fair Full time

About the Role:

Cedar Fair is seeking a highly motivated and customer-focused individual to join our Guest Services team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring that our park visitors have a memorable and enjoyable time.

Key Responsibilities:

  • Assist guests with inquiries and resolve issues in a timely and professional manner
  • Provide information and answer questions about park attractions, events, and services
  • Work collaboratively with other departments to ensure seamless guest experiences
  • Maintain accurate records and reports as required
  • Perform other duties as assigned to support the success of the park

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to work a variety of shifts, including evenings, weekends, and holidays

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team of passionate and dedicated professionals
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including medical, dental, and vision insurance