Retail Sales Specialist

2 weeks ago

Livermore, California, United States Coach Full time
Company Overview

Coach is a renowned global fashion brand established in New York in 1941. With a vision inspired by Creative Director Stuart Vevers, we embody the inclusive and bold spirit of our origins, crafting exquisite products designed to last and empower individuality.

As part of the Tapestry portfolio, we are dedicated to pushing boundaries and fostering innovation within a diverse and inclusive environment. To learn more about our commitment to equity and diversity, please visit our People page.

Position Summary

The role of Sales Associate is crucial to the overall performance and efficiency of the store. This position requires a strong focus on our brand values while providing exceptional service to our customers and driving sales results.

As a Sales Associate, you will be responsible for:

  • Upholding Coach's Service and Selling Models, ensuring a positive first impression and fostering lasting customer relationships through personalized experiences.
  • Understanding organizational goals and making decisions that align with company priorities.
  • Taking ownership of personal sales metrics and developing strategies in collaboration with the management team.
  • Implementing short- and long-term plans to achieve performance goals and improve survey results.
  • Acting as a brand ambassador and demonstrating Coach's Selling and Service expectations consistently.
  • Adapting to local market changes and supporting the execution of sales strategies.
Sales Floor Responsibilities

Drive business success through:

  • Sales strategies, clienteling, and sourcing new customers while maintaining productive relationships.
  • Creating positive customer experiences by presenting your best self in alignment with Coach's Guide to Style.
  • Building credibility as a fashion advisor through strong product knowledge and awareness of competitors.
  • Communicating current pricing and promotional strategies effectively to customers.
  • Leveraging cross-selling techniques to enhance customer shopping experiences.
  • Tailoring your approach to meet the unique needs of each customer.
  • Following up with customers to influence and close sales.
  • Utilizing Coach's tools and technology to support relationship building and clienteling efforts.
Operational Responsibilities

Ensure operational excellence by:

  • Completing daily tasks without compromising service or Coach standards.
  • Maintaining a clean and organized sales floor and backroom.
  • Adhering to retail policies and procedures, including POS and Asset Protection.
  • Supporting inventory processes and replenishing stock as needed.
  • Efficiently processing customer transactions and maintaining visual merchandising standards.
Competencies Required

Successful candidates will demonstrate:

  • Drive for Results: A proven track record of exceeding goals.
  • Customer Focus: A commitment to meeting customer expectations.
  • Creativity: The ability to generate innovative ideas.
  • Interpersonal Savvy: Strong relationship-building skills.
  • Learning on the Fly: Quick adaptability to new challenges.
  • Perseverance: A determined approach to achieving objectives.
  • Dealing with Ambiguity: The capacity to navigate change effectively.
Additional Requirements

Experience: 1-3 years in sales, preferably within a luxury retail environment.

Education: High school diploma or equivalent; college degree preferred.

Technical Skills: Familiarity with cash register systems and basic computer skills.

Physical Requirements: Ability to work at a fast pace and communicate effectively with customers and team members.

Schedule: Flexibility to meet scheduling expectations.

Note: This document outlines the essential duties and responsibilities of the position and is not an exhaustive list of all performance requirements.

Tapestry, Inc., the parent company of Coach, is an equal opportunity employer dedicated to hiring and developing top talent.

  • Retail Product Specialist

    2 weeks ago

    Livermore, California, United States SAS Retail Services Full time

    Become a valued member of our team as a Retail Product Specialist. In this position, you will take charge of product presentation, sales initiatives, and engaging demonstrations. We seek an individual who excels at fostering relationships with store management, captivating customers, and crafting memorable retail experiences. If you have a passion for the...

  • Retail Ambassador

    9 hours ago

    Livermore, California, United States Allbirds Retail Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Ambassador. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, driving sales, and contributing to the overall success of our stores.Key ResponsibilitiesCustomer ExperienceProvide personalized...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Gianni Versace S.r.l. Full time

    Location: San FranciscoKey Responsibilities:Enhance store sales performance and customer satisfaction by efficiently managing all inventory transactions.Ensure optimal stock levels and accurate representation of all sizes and styles.Report product stock levels and quality concerns to management to mitigate loss.Maintain a tidy and organized stockroom...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Gianni Versace S.r.l. Full time

    Location: San FranciscoKey Responsibilities:Enhance store sales performance and customer satisfaction by accurately processing all inventory transactions in a timely manner.Ensure optimal stock levels and accurate representation of all sizes and styles.Report product stock levels and quality concerns to management to mitigate shrinkage.Maintain a tidy and...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Gianni Versace S.r.l. Full time

    Location: San FranciscoResponsibilities:Enhance store sales performance and customer satisfaction by accurately processing all inventory transactions in a timely manner.Ensure optimal stock levels and verify that all sizes and styles are adequately represented.Report product stock levels and quality concerns to management to mitigate loss.Maintain a tidy and...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Tory Burch Full time

    About Us:We are a distinguished American luxury lifestyle brand, established in 2004. Rooted in the casual sophistication of American sportswear, our design ethos is characterized by effortless silhouettes, innovative materials, and a vibrant interplay of colors that reflect both heritage and modernity. Our diverse collections encompass ready-to-wear...

  • Golf Retail Specialist

    2 weeks ago

    Livermore, California, United States Wente Family Estates Full time

    Join Our Team as a Golf Retail Specialist!We are seeking dedicated individuals with a flexible schedule, available to work at least three days a week, including weekends. Our ideal candidates will have a genuine enthusiasm for the sport and a commitment to delivering exceptional service, always striving to surpass guest expectations.What We Offer:Enjoy...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Burberry Full time

    INTRODUCTIONAt Burberry, we believe that creativity opens doors to new opportunities. Our mission is to harness the power of imagination to challenge boundaries and create new possibilities for our team, our clients, and our communities.This core belief has been the guiding principle of Burberry since its inception in 1856 and remains central to our...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Burberry Full time

    INTRODUCTIONAt Burberry, we embrace the power of creativity to create opportunities. Our mission is to harness imagination to challenge limits and explore new horizons for our team, our clientele, and our communities.This guiding principle has been at the heart of Burberry since its inception in 1856 and remains integral to our operations today.We strive to...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Burberry Full time

    INTRODUCTIONAt Burberry, we embrace the notion that creativity opens doors. Our mission is to harness the power of imagination to challenge limits and create new opportunities for our employees, clients, and communities.This guiding principle has been at the heart of Burberry since its inception in 1856 and remains central to our operations today.We strive...

  • Sales Associate

    1 week ago

    Livermore, California, United States AM Retail Group Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at AM Retail Group. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Meet or exceed personal sales targets by providing a high level of customer service and promoting our...

  • Retail Sales Representative

    1 week ago

    Livermore, California, United States True Religion Brand Jeans Full time

    JOB TITLE: Retail Sales AssociateIMMEDIATE MANAGER: Store ManagerDIRECT REPORTS: 0DIRECT REPORTS TITLES: N/AJOB CLASSIFICATION: Non-ExemptBUDGET RESPONSIBILITY: N/ATHE PURPOSEAs a Retail Sales Associate, your primary responsibility will be to deliver exceptional customer service in alignment with company standards, meet personal sales targets, foster...

  • Retail Sales Associate

    2 days ago

    Livermore, California, United States WONO Full time

    **About WONO**We are a dynamic and innovative company that values creativity and courage. Our team is passionate about pushing boundaries and turning obstacles into opportunities. We are committed to excellence and strive to elevate our performance every day.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our sales...

  • Retail Sales Associate

    3 days ago

    Livermore, California, United States adidas Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at adidas. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our store.Key ResponsibilitiesProvide exceptional customer service,...

  • Retail Wireless Sales Consultant

    2 weeks ago

    Livermore, California, United States Blue Link Wireless Full time

    Wireless Retail Sales Associate English Job Overview AT&T Retail Wireless Sales Associates – Immediate Openings Available Blue Link Wireless LLC Blue Link Wireless stands as one of the rapidly expanding AT&T Authorized Retailers nationwide, with significant growth in our initial year, reaching over 220 locations across 21 states. We are...

  • Retail Wireless Sales Consultant

    1 week ago

    Livermore, California, United States Blue Link Wireless Full time

    Wireless Retail Sales Representative English Job Overview AT&T Retail Wireless Sales Associates – Immediate Openings Available Blue Link Wireless LLC Blue Link Wireless is recognized as one of the fastest-growing AT&T Authorized Retailers in the nation, having expanded to over 220 locations across 21 states in our inaugural year. We are...

  • Luxury Retail Sales Consultant

    1 week ago

    Livermore, California, United States True Religion Brand Jeans Full time

    JOB TITLE: Retail Sales RepresentativeIMMEDIATE MANAGER: Store ManagerDIRECT REPORTS: 0DIRECT REPORTS TITLES: N/AJOB CLASSIFICATION: Non-ExemptBUDGET RESPONSIBILITY: N/ATHE PURPOSEAs a Retail Sales Representative, your primary responsibility will be to deliver exceptional customer service in alignment with company standards, meet personal sales targets,...

  • Retail Wireless Sales Consultant

    1 week ago

    Livermore, California, United States Blue Link Wireless Full time

    Retail Wireless Sales Consultant English Job Overview Blue Link Wireless – Immediate Openings Available Blue Link Wireless is recognized as one of the fastest-growing AT&T Authorized Retailers nationwide, with a remarkable expansion to over 220 locations across 21 states. We are eager to welcome dedicated individuals to our dynamic team. ...

  • Retail Sales Associate

    3 days ago

    Livermore, California, United States Express Full time

    About ExpressExpress is a leading fashion retailer that offers a wide range of stylish and high-quality clothing and accessories for men and women. With a strong presence in the United States, Express operates over 400 retail stores and offers a seamless shopping experience online.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales...

  • Retail Sales Consultant

    1 week ago

    Livermore, California, United States Tapestry Full time

    Tapestry, Inc. is a renowned global fashion brand, established in New York in 1941. Guided by the vision of our Creative Director, we create exquisite products designed to endure, allowing you to express your individuality.As a member of the Tapestry family, we are dedicated to innovation and inclusivity, striving to expand the boundaries of what is...