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Process Improvement Specialist

2 months ago

Atlanta, Georgia, United States Chick-fil-A Full time
About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service provider focused on serving the unique needs of Chick-fil-A restaurants.

Job Summary

We are seeking a highly skilled Continuous Improvement Engineer to join our team. As a key member of our Center of Business Excellence, you will be responsible for building and utilizing indirect influence to deliver a supply chain wide process improvement process.

Key Responsibilities
  • Partner with internal stakeholders and external business partners to identify, manage, and lead process optimization projects to improve efficiencies and drive out cost.
  • Lead Kaizen events, Value Stream mapping workshops, and other lean initiatives at multiple distribution centers.
  • Own high visibility OGSM related capability projects, updating the business on deliverables and timelines.
  • Lead the supply chain wide cost out project tracking, reporting to senior leadership progress versus targets, timelines, and escalate barriers.
  • Assist operations leveraging DMAIC and other problem-solving techniques to close gaps versus PQDCSM score card targets.
  • Utilize simulation software to analyze and/or improve work systems.
  • Conduct onboarding training for hourly and leadership positions introducing the Center of Business Excellence department, including core systems and tools required to complete leader standard work.
  • Serve as main point of contact for capacity, process improvements tasks, and standard time inquiries.
  • Provide coverage for the process engineering team, supporting with the implementation of new distribution centers, capabilities, and onsite support.
  • Partner with Change Management office to ensure vertical startups, project adoption, and reporting.
Requirements
  • 10+ years relevant business experience, Manufacturing/Distribution Center preferred.
  • 3+ years multi-site regional support, with supply chain wide ownership of supply chain objective(s).
  • Lean Six Sigma Black Belt.
  • Capital Project experience, with review boards and integrated business planning exposure.
  • Strong Business Finance Acumen (EBITA, ROI, IRR, GL, P&L).
  • Experience leading and driving successful large scale project hopper and reporting.
  • 5S, Standard Work, Value Stream Mapping, Kaizen, SMED, process improvement projects.
  • Business communication and presentation skills.
  • Familiarity with ERP Systems.
Preferred Qualifications
  • Tableau/Power BI proficiency.
  • Professional Project Management Certificate (PMP).
  • Change Management Certification.
Travel Requirements

60% travel required.

Required Level of Education

Bachelor's Degree in Engineering or related field.