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Customer Service Representative

2 months ago


Gibsonia, Pennsylvania, United States GetGo Café + Market Full time
Job Summary

We are seeking a highly motivated and customer-focused Overnight Attendant to join our team at GetGo Café + Market. As a Night Store Team Member, you will play a critical role in exceeding customer needs and expectations by providing efficient, accurate, and pleasant check-out service and shopping assistance.

Key Responsibilities
  • Maintain a safe and secure environment for customers and team members by adhering to company policies and procedures.
  • Ring up customers' orders by scanning products or punching price into register according to established company policies and procedures.
  • Finalize sales and collect payments by totaling order and accepting tender from customer.
  • Block and straighten shelves as needed to maintain a clean and organized store environment.
  • Assist with light stocking duties and inform management of any out-of-stock items.
  • Move misplaced items to the proper location to ensure a seamless shopping experience.
  • Alertly watch customers at pumps to help prevent drive-offs, unsafe misuse of gasoline containers, or placement and pumping multiple cars within the same transaction.
  • Maintain cleanliness of equipment, counter area, floor, restrooms, exterior pump area, etc., to ensure safety and sanitation regulations are met.
  • Know and follow all state and local laws regarding cigarette sales.
  • Assist other store team members in maintaining security in the store.
  • Know and follow all coupon-handling procedures.
  • Understand how to sell lottery tickets and gift cards.
  • Assist in the kitchen area as needed.
Requirements
  • Experience: 0 to 6 months
  • Education: High school diploma or equivalent
  • Lifting Requirement: Up to 25 pounds
  • Age Requirement: At least 18 years of age
About Us

GetGo Café + Market takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that's fun, fearless, and flavorful. Every day, our 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana help countless guests get where they're going with the perfect mix of fuel, food, and convenience.

Our diverse team strives to help each and every employee get where they're growing with dynamic career paths, competitive pay, and solid training. We have a variety of part-time and full-time positions open right now.