Customer Service Representative at FedEx

2 weeks ago


Gibsonia, Pennsylvania, United States FedEx Full time

Job Summary: As a Service Center Support Representative at FedEx, you will be responsible for performing administrative and clerical functions, including maintaining files, copying, imaging, answering phones, data entry, and sorting/distributing mail. You will also provide accurate information and assistance to customers, enter freight shipment information into the computer system, and assist customers via phone, email, and/or fax.

Key Responsibilities:

  • Maintain accurate and up-to-date records and files
  • Perform data entry and other administrative tasks
  • Provide excellent customer service and support
  • Enter freight shipment information into the computer system
  • Assist customers via phone, email, and/or fax

Requirements: To be successful in this role, you will need to have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.



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