Patient Services Representative
2 weeks ago
We are seeking a highly skilled and compassionate Patient Services Representative to join our team at UPMC Children's Community Pediatrics in Gibsonia. As a key member of our office staff, you will play a vital role in providing exceptional patient care and support.
Key Responsibilities:- Welcome patients and families, promoting a warm and welcoming environment
- Assist with administrative duties, including scanning medical records and faxing
- Guide patients through the use of self-arrival technology or check-in patients at the desk
- Schedule or connect patients to resources for ancillary services
- Understand and apply the principles of service recovery to ensure a positive patient experience
- Assist patients with education on financial responsibility and connect them to advocacy resources as needed
- Obtain signatures for consent to treatment and financial responsibility, adhering to HIPAA regulations
- Confirm and update patient registration information
- Appropriately distribute and triage phone calls
- Schedule follow-up appointments within the practice
- High school graduate or equivalent required
- Experience with personal computer-based applications and office equipment preferred
- Two years of experience in a medical, billing, fiscal, or customer service function preferred
- Knowledge of medical terminology preferred
UPMC is an Equal Opportunity Employer/Disability/Veteran. We offer a competitive benefits package, a pleasant work environment, and a friendly team. If you are passionate about delivering exceptional patient care and support, we encourage you to apply today.
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Patient Services Representative
2 weeks ago
Gibsonia, Pennsylvania, United States UPMC Full timePatient Services Representative Job SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at UPMC Children's Community Pediatrics in Gibsonia. As a key member of our office staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and...
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Patient Services Representative
1 week ago
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