Customer Service Representative

1 month ago


Lawrenceville, Georgia, United States Square Communications, Inc Full time
Job Title: Customer Service Professional

Job Summary:
We are seeking a highly skilled Customer Service Professional to join our team at Square Communications, Inc. As a Customer Service Professional, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our products and services.

Key Responsibilities:
  • Provide top-notch customer service to clients via phone, ensuring a positive experience and resolving issues efficiently.
  • Identify customer needs and promote our products and services through effective communication and negotiation.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.
  • Stay up-to-date with product knowledge and provide accurate information to customers.
  • Proactively learn new information and report customer concerns to ensure continuous improvement.

Requirements:
  • Excellent verbal and written communication skills.
  • Basic practical math, reading, and comprehension abilities.
  • Ability to work a minimum of 15 hours a week.
  • Hardwired Internet and USB headset.

Benefits:
  • Monthly bonuses.
  • Choose your own schedule (15 hours minimum per week).
  • Work part-time or full-time.
  • Work remotely.
  • No cold calling.

Compensation:
$9.50 - $15.00 per hour (pay based on placement).

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